Keep Your Security Systems Reliable, Compliant & Performing 24/7
Phone: 0161 727 9819
Why Professional Security System Maintenance Matters
Security systems like intruder alarms, CCTV and access control must be regularly serviced to:
- Maintain full functionality and reliability
- Ensure optimum detection and recording performance
- Identify and fix issues before they become costly failures
- Meet insurance and regulatory requirements
- Maximise the lifespan of your equipment
Routine maintenance helps prevent false alarms, downtime and unprotected periods when your system matters most.
Our Service & Maintenance Offering
We provide scheduled and responsive maintenance for a wide range of systems, including:
Intruder Alarm Systems
- Annual or bi-annual servicing
- Detector and sensor testing
- Battery and power supply checks
- System health diagnostics
CCTV Surveillance Systems
- Camera and recording system inspections
- Image quality and storage checks
- Cable and connection integrity tests
- Software and firmware updates
Access Control Systems
- Lockset and actuator performance checks
- Reader and controller testing
- Schedule auditing and event logging
- Network connectivity verification
We can also maintain systems installed by other companies - giving you a single trusted provider to manage all your security needs.
What Our Maintenance Visits Include
During a typical service visit, our engineers will:
- Thoroughly inspect all components including wiring, detectors and power systems
- Test functionality of alarms, sensors and recording equipment
- Carry out walk-tests of perimeter protection elements
- Check mains and backup battery performance
- Clear dust, debris and environmental contaminants
- Produce a detailed service report with recommendations
This proactive process helps avoid unexpected breakdowns and ensures your systems operate exactly as they were designed to.
Rapid Response & Emergency Support
We know security failures can happen at any time — that’s why our UK-based support team is available to help you:
24/7 Service Hotline
Fast Response Times - engineers aim to attend within four hours where possible
Breakdown repairs, fault diagnosis and corrective action
Availability and response times are often included in higher-tier maintenance agreements, giving you complete peace of mind.
Flexible Maintenance Agreements to Suit Your Needs
We design maintenance agreements that fit your property type, risk profile and budget, including:
Standard Maintenance
✔ Routine preventative checks
✔ Basic compliance testing
✔ Scheduled servicing
Comprehensive Cover
✔ All standard tasks
✔ Priority engineer call-outs
✔ Parts and labour included *
✔ Emergency support 24/7
(*Subject to terms and conditions of the agreement.)
Discuss your needs with us - we’ll recommend the most cost-effective and compliant plan for you.
Free No-Obligation Survey & Quote
Before any contract is agreed, our team will visit your site to carry out a free, no-obligation assessment and provide a full quote tailored to your system and service requirements.
This allows you to understand:
What maintenance tasks are required
The cost of different service levels
How often planned maintenance will take place
There’s no pressure - just clear, professional advice.
Choose the Right Level of Protection for Your Alarm System
Our Intruder Alarm Service & Protection Plans are designed to keep your security system reliable, compliant and ready when you need it. Whether you’re looking for essential cover or complete peace of mind, our three flexible service plans allow you to choose the level of protection that best suits your needs and budget.
Every plan includes your annual system service and compliance check, 24/7 access to an on-call engineer and unlimited telephone support. As you move up the plans, you benefit from greater protection against unexpected costs, including replacement batteries, app fees, out-of-hours callouts, parts and labour.
Simply compare the options below and choose the level of cover that gives you the confidence and protection you need.
Intruder Alarm Service & Protection Plans
Three simple options deisnged to reduce risk, remove surprises and give you complete peace of mind.
The difference between the plans is not how often we visit; it's how much risk you choose to keep
Choose the right level of protection for your Alarm System
Our Intruder Alarm Service & Protection Plans are designed to keep your security system reliable, compliant and ready when you need it. Whether your looking for essential cover or complete peace of mind our three flexibale service plans allow you to choose the level of proection that best suits your needs and budget.
Every plan includes your annual system service and compliance check, 24/7 access to an on-call engineer and unlimed telephone support, As you move up the plans, you benefit from the greater protection against unexpected costs, including replacment batteries, app fees, out-of-hours callouts, parts and labour.
Simply complare the options below and choose the level of cover that gives you the confidence and portection you need
Frequently Asked Maintenance Questions
How often should my security system be serviced?
Most systems benefit from annual checks, but higher-risk or high-usage sites may need 6-monthly or quarterly visits.
Can you maintain systems you didn’t install?
Yes - we offer takeover service & maintenance for existing systems.
What if an emergency happens outside business hours?
Our 24/7 support line ensures someone is available should urgent issues arise.
Contact Us Today
Call 0161 727 9819 for a maintenance quote
Email info@burgess-security.co.uk for enquiries
Let us help you keep your security systems performing at their best - protecting your property, staff and peace of mind.
