Security FAQs | Burgess Security – CCTV, Alarms & UK Security Services

Frequently Asked Questions About Our Security Services

At Burgess Security, we understand that choosing the right security solution is an important decision. Below you’ll find answers to the most common questions about our CCTV systems, alarm installations, commercial security, and ongoing support services.

If you don’t see your question listed, please contact us for personalised advice.

General Security Questions

about us 3 image 1
Do you offer free security quotes?

Yes. We provide free, no-obligation security quotes for all our services. After discussing your requirements, we’ll recommend a tailored solution that fits your property, risk level, and budget.

What areas do you cover?

We provide security services across the UK, supporting residential, commercial, and industrial clients nationwide. Location does not affect our ability to design or install effective security systems.

Are your security solutions bespoke?

Absolutely. Every property is different, which is why all our systems are custom-designed. We assess your site, understand your risks, and recommend a solution that delivers the right level of protection — without unnecessary extras.

How quickly do you respond to enquiries?

We aim to respond to all enquiries promptly during business hours. For urgent situations, we also provide out-of-hours emergency support.

Do you install CCTV systems?

Yes. We design, install, and maintain professional CCTV systems for homes, businesses, warehouses, offices, and commercial premises.

What types of CCTV systems do you offer?

We install a range of systems, including:

  • HD and 4K CCTV cameras
  • IP (network) CCTV systems
  • Remote viewing via mobile apps
  • Night vision and infrared cameras

All systems are selected based on your specific security requirements.

Can I view my CCTV remotely?

Yes. Most modern CCTV systems we install allow secure remote viewing via smartphone, tablet, or computer, giving you peace of mind wherever you are.

Do you upgrade existing CCTV systems?

Yes. If you already have CCTV installed, we can upgrade cameras, recorders, or software, improving image quality, reliability, and functionality without necessarily replacing the entire system.

CCTV Installation FAQs

about us 3 image 1

Intruder & Alarm System FAQs

about us 3 image 1
Do you install intruder and burglar alarms?

Yes. We install intruder alarm systems for both residential and commercial properties, designed to deter break-ins and alert you quickly if a breach occurs.

Are your alarm systems monitored?

We offer monitored and unmonitored alarm options, depending on your requirements. Monitored systems can alert keyholders or monitoring centres when triggered.

Can alarm systems be integrated with CCTV?

Yes. Many clients choose integrated security systems, combining alarms, CCTV, and access control for enhanced protection and easier management.

Can you maintain and service alarm systems?

Yes. We provide ongoing servicing, maintenance, and fault support, helping ensure your system remains reliable and compliant.

Do you provide commercial security solutions?

Yes. We specialise in commercial and industrial security, supporting offices, retail premises, warehouses, factories, and multi-site businesses.

Can you secure large or multi-site properties?

Absolutely. We design scalable security solutions that can cover large premises or multiple locations, with centralised monitoring and management where required.

Do you offer access control systems?

Yes. We install access control and entry systems, allowing you to manage who can enter your premises and when — improving both security and accountability.

Can security systems reduce insurance costs?

In many cases, professionally installed security systems can reduce insurance premiums. We recommend checking with your insurer, as requirements vary.

Commercial & Business Security FAQs

about us 3 image 1

Installation, Support & Aftercare

about us 3 image 1
How long does installation take?

Installation times vary depending on system size and complexity. Smaller systems can often be installed quickly, while larger commercial projects may take longer. We always provide a clear timeline before work begins.

Will installation disrupt my business or home?

We plan installations carefully to minimise disruption, particularly for commercial environments. Our team works efficiently and professionally at all times.

Do you provide ongoing support?

Yes. We offer ongoing technical support, maintenance, and system upgrades, ensuring your security solution continues to perform effectively over time.

What happens if my system develops a fault?

If you experience an issue, our support team is available to diagnose and resolve faults quickly. Emergency assistance is available for urgent security issues.

Choosing Burgess Security

Why choose Burgess Security?

Clients choose us because we offer:

  • Professional UK-based security specialists
  • Tailored, risk-led security solutions
  • High-quality equipment
  • Honest advice and transparent pricing
  • Reliable aftercare and support

We focus on long-term protection, not short-term sales.

Choosing Burgess Security

How do I get started?

Getting started is simple:

  1. Contact us by phone or online form
  2. Tell us about your property and concerns
  3. Receive a free, no-obligation quote
  4. Book installation at a convenient time

Still Have Questions?

  • If you’re looking for:

    • CCTV installers near you
    • Professional alarm system specialists
    • Trusted UK security services

    Contact Burgess Security today or request your free security quote our team is happy to help.

about us 3 video 1

Our company history and facts

I should be incapable of drawing a single stroke at the present moment; and yet I feel that I never was a greater artist than now.

about us 3 video 2

Design & development process demonstration

A wonderful serenity has taken possession of my entire soul,like these sweet mornings of spring which I enjoy with my whole heart.