Frequently Asked Questions About Our Security Services
At Burgess Security, we understand that choosing the right security solution is an important decision. Below you’ll find answers to the most common questions about our CCTV systems, alarm installations, commercial security, and ongoing support services.
If you don’t see your question listed, please contact us for personalised advice.
General Security Questions
Yes. We provide free, no-obligation security quotes for all our services. After discussing your requirements, we’ll recommend a tailored solution that fits your property, risk level, and budget.
We provide security services across the UK, supporting residential, commercial, and industrial clients nationwide. Location does not affect our ability to design or install effective security systems.
Absolutely. Every property is different, which is why all our systems are custom-designed. We assess your site, understand your risks, and recommend a solution that delivers the right level of protection — without unnecessary extras.
We aim to respond to all enquiries promptly during business hours. For urgent situations, we also provide out-of-hours emergency support.
Yes. We design, install, and maintain professional CCTV systems for homes, businesses, warehouses, offices, and commercial premises.
We install a range of systems, including:
- HD and 4K CCTV cameras
- IP (network) CCTV systems
- Remote viewing via mobile apps
- Night vision and infrared cameras
All systems are selected based on your specific security requirements.
Yes. Most modern CCTV systems we install allow secure remote viewing via smartphone, tablet, or computer, giving you peace of mind wherever you are.
Yes. If you already have CCTV installed, we can upgrade cameras, recorders, or software, improving image quality, reliability, and functionality without necessarily replacing the entire system.
CCTV Installation FAQs
Intruder & Alarm System FAQs
Yes. We install intruder alarm systems for both residential and commercial properties, designed to deter break-ins and alert you quickly if a breach occurs.
We offer monitored and unmonitored alarm options, depending on your requirements. Monitored systems can alert keyholders or monitoring centres when triggered.
Yes. Many clients choose integrated security systems, combining alarms, CCTV, and access control for enhanced protection and easier management.
Yes. We provide ongoing servicing, maintenance, and fault support, helping ensure your system remains reliable and compliant.
Yes. We specialise in commercial and industrial security, supporting offices, retail premises, warehouses, factories, and multi-site businesses.
Absolutely. We design scalable security solutions that can cover large premises or multiple locations, with centralised monitoring and management where required.
Yes. We install access control and entry systems, allowing you to manage who can enter your premises and when — improving both security and accountability.
In many cases, professionally installed security systems can reduce insurance premiums. We recommend checking with your insurer, as requirements vary.
Commercial & Business Security FAQs
Installation, Support & Aftercare
Installation times vary depending on system size and complexity. Smaller systems can often be installed quickly, while larger commercial projects may take longer. We always provide a clear timeline before work begins.
We plan installations carefully to minimise disruption, particularly for commercial environments. Our team works efficiently and professionally at all times.
Yes. We offer ongoing technical support, maintenance, and system upgrades, ensuring your security solution continues to perform effectively over time.
If you experience an issue, our support team is available to diagnose and resolve faults quickly. Emergency assistance is available for urgent security issues.
Why choose Burgess Security?
Clients choose us because we offer:
- Professional UK-based security specialists
- Tailored, risk-led security solutions
- High-quality equipment
- Honest advice and transparent pricing
- Reliable aftercare and support
We focus on long-term protection, not short-term sales.
How do I get started?
Getting started is simple:
- Contact us by phone or online form
- Tell us about your property and concerns
- Receive a free, no-obligation quote
- Book installation at a convenient time
Still Have Questions?
If you’re looking for:
- CCTV installers near you
- Professional alarm system specialists
- Trusted UK security services
Contact Burgess Security today or request your free security quote our team is happy to help.
Our company history and facts
I should be incapable of drawing a single stroke at the present moment; and yet I feel that I never was a greater artist than now.